Authorization

I confirm that I own, manage, or am authorized to request work on the device, account, network, software, or property listed above. I authorize IT TECH Brothers to inspect, troubleshoot, configure, repair, install, remove, or test items reasonably related to the service request.

Data and Backups

I understand that computer service can involve risk of data loss, file corruption, failed updates, malware damage, storage failure, or other issues that may already exist before service begins. I am responsible for backing up important files, photos, passwords, licenses, business records, and other data before service.

Existing Issues and Third Parties

I understand that IT TECH Brothers is not responsible for pre-existing damage, failing hardware, corrupted files, malware, unsupported software, account lockouts, ISP outages, cloud provider outages, manufacturer defects, or other third-party problems outside its control.

Payment and Guarantee

I understand that pricing may change if the issue, distance, scope, parts, or time required is different from the original request. Payment is cash or check only unless otherwise agreed in writing. The money back guarantee applies only when IT TECH Brothers cannot provide meaningful next steps or a reasonable fix path during an eligible visit.

Limitation of Liability

To the fullest extent permitted by law, IT TECH Brothers' total liability for this service visit is limited to the amount paid for this specific visit or service. This limitation does not apply to liability that cannot legally be limited, including gross negligence, intentional misconduct, or other rights that applicable law does not allow a business to waive.